Privacy Policy | Digitalmente

Introduction

At Digitalmente, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, enroll in our programming courses, or interact with our services. By using our site, you agree to the terms outlined in this policy.

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Information: Name, email address, phone number, and other contact details you provide when registering, enrolling in a course, or contacting us.
Account Information: Username, password, and other credentials used to access your account.
Payment Information: Billing address and payment details (processed securely via third-party payment processors).
Usage Data: Information about how you use our website, such as pages visited, courses viewed, and features used.
Device and Technical Data: IP address, browser type, device information, and cookies.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our website and services.
To process your course enrollments and payments.
To communicate with you regarding your account, courses, and support requests.
To personalize your learning experience and recommend relevant courses.
To improve our website, services, and user experience.
To send you updates, newsletters, and promotional materials (you may opt out at any time).
To comply with legal obligations and enforce our terms and policies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, understand how you use our services, and improve our offerings. You can control cookies through your browser settings, but disabling them may affect your experience.

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, processing payments, or providing customer support. These providers are obligated to protect your data.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Digitalmente, our users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.

Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at privacy@digitalmente.com .

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Digitalmente is based in Canada, but we may process and store your information in other countries where our service providers operate. We take appropriate measures to ensure your data is protected in accordance with applicable laws.

Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@digitalmente.com
Address: 76A King Street West, Suite 410, Toronto, ON M5H 1A1, Canada